1. Where is Cloud Nine located?
   Cloud Nine is located in San Francisco, California. Please go to the Contact page for directions.
   
   
2. How do I buy a gift certificate?
   Either or call us at 415.655.9769.
   
   
3. How do I make an appointment for services?
   Call us at 415.655.9769 in San Francisco or email us at . We are committed to returning all calls and emails within 4 hours.
   
   
4. What if I just have questions about skin care and don’t want to book a facial?
   We offer a 15 minute free consultation.
   
   
5. Can I book my appointment online? At Cloud Nine we take the personal approach to scheduling. Just call, we promise to return your call within 4 hours. This will give you the opportunity to discuss any special needs, enabling us to block extra time for you when necessary.
   
   
6. Can I email you for questions and concerns?
   Yes, just email us at .
   
   
7. Can’t I just clean my own face?
   Facials and home care go hand in hand. Since the average facial is scheduled every six to eight weeks, following a home regime is very important in maintaining good skin health. Facials alone won’t keep your skin looking great. Conversely, home care without a regular professional treatment is not as effective. There are professional strength anti-aging treatments available that help reduce the visible signs of aging and protect against future damage. Of course, if for no other reason, facials are a luxurious way to escape to a world of relaxation. It’s a happy habit.
   
   
8. Are men welcome?
   Yes, of course. In fact, men often have special skin conditions that are greatly improved with facials and a quality home care regimen.
   
   

"I have been going to Roxanne for 10 years now! I even recently moved about an hour away and I still drive to see her. There is no one else I would trust my skin to. Roxanne is a top notch professional and extremely informative of how to keep your skin looking radiant! I get the Deluxe Facial and melt into the table every time! I would highly recommend her. Enjoy!!!!!!"
~ K. Rogers